Greenland Passage, London SE16. UK  
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This page modified May 18, 2015

Please contact Rendall & Rittner by e-mail to, 020 7977 1892, if you have any observations or suggestions as to how our service to your development may be improved.

Do let the Managing Agents know if you are moving out of a building, and the details of the person who is replacing you. Advising the Managing Agents on contact details, should there be an emergency, is as important to you as it might be to them.

In the event of an emergency or private work inside the apartments, the following contractors have provided satisfactory service in the past although neither Greenland Passage (1996) Limited not Rendall & Rittner Limited is in a position to guarantee work carried out by them.

Managing Agents (Rendall & Rittner Limited)

Maintenance Issues;
David Whittle
Property Manager on email:
Direct Dial: 020 7977 1892

In emergencies telephone: 020 7702 0701 or fax 020 7480 7999

Do report any obvious faults or defects within the development: doors not closing, lights not operating, to the Managing Agents by email, 020 7977 1892.

Insurance claims or buildings insurance details;
Hayley Moore or Gurjit Singh (Insurance Claims Dept) on email: or
Telephone: 020 7481 6790 or 020 7481 6786

Queries in relation to the sale of your property or your remortgage;
Michelle Leah or Jeanette Jones (Legal Team) on email: or
Telephone:  020 7481 6784 or 020 7481 6765

Queries on your service charge account or payments;
Nicola Russell and Alex Head (Accounts Dept) on email:,
Telephone: 0203 479 5001 or 0207 481 6996

Queries on your direct debit payments;
Sharon Francis or Ann Piper (Accounts Dept) on email: or
Telephone: 020 7481 6770 or 020 7481 6751

Rendall & Rittner Ltd., Portsoken House, 155-157 Minories, London, EC3N 1LJ.

The current members of the Board of Greenland Passage (1996) Ltd. are:

Mr. Anurag Mall Chairman Princes Court
Mr. Jeremy Elliott Director Queen of Denmark Court
Mr. John O’Kelly Director Queen of Denmark Court
Ms. Sally Manderson Director Princes Court
Mrs. Marie Rix Director Queen of Denmark Court
Dr Dominic Roberts Director Royal Court
Mr. Nigel Spalding Director King Frederik IX Tower
Mr. Anthony Wilson Director King Frederik IX Tower

The Company Secretary role is being provided by Rendall & Rittner Limited.

The registered office of Greenland Passage (1996) Limited is Portsoken House, 155-157 Minories, London, EC3N 1LJ. The Registered Company No. is 03183841.

You can email the Board here

It should be pointed out that all the Directors are unpaid volunteers who have day jobs and so sometimes we appear less responsive than we would like. If any of you would like to volunteer your assistance in the many issues that we have on the go at any one time - then a communication from you would be gratefully received.

The Freeholder

The freeholder is London & Suburban Property Co Limited and the Company Secretary is Alan Wolfson, ACA.

The freeholders agent is Estates & Management Limited and they can be reached at :

Molteno House,
302 Regents Park Road,
N3 2JX
Tel: 020 8349
1919 Fax: 020 8349 5548.

All enquiries regarding the Landlords matters must be directed to them.

The Police

  • 24-Hour Emergency Services (Ambulance, Fire Brigade and Police): Always Dial 999
  • Southwark Police Station (Monday to Friday 10am - 6pm) Dial 101
  • Southwark Anti-Social Behaviour Unit General Switch Board Tel.: 020 7525 5777
  • Crimestoppers Freephone: 0800-555-111  (For anonymous crime reporting in total confidence)

Noise Nuisance

Call the Southwark Noise Team on 0207 525 5777. They deal with noisy neighbours, parties, burglar alarms and car alarms. See for more details.

Emergency Callout Builder, Electrician & Plumber

24 Hour Emergency and General Plumber
Warren Hynes
Docklands Unique Plumbing
45 Bazely Street
London E14 0ES

Contact: mobile: 07831 161444, evenings: 0207 536 0444 no callout charge

Bestway Builders
Unit 2 The Gate House
Burrells Wharf, 242-262 Westferry Road
London E14 3AG

Contact: Mr Paul Jarman, mobile: 07860 584432, office: 020 7537 7011

Middleton Maintenance Services Limited
The London Centre
99 Queenland Road
London N7 7AG

24 Hour switchboard: 020 7700 7070

General Builder

Ewart Construction
Suite 5, Manor House, Heron Court
Cranes Farm Road, Basildon, Essex SS14 3DF

Contact: Mr John Simons, mobile: 07958 538360, tel/fax: 01268 523336

General Plumbers

Warren Hynes
Docklands Unique Plumbing
45 Bazely Street
London E14 0ES

Contact: mobile: 07831 161444, evenings: 0207 536 0444 no callout charge

Chris Smith
1, Dalmeny
Langdon Hills, Essex SS16 6DD

Contact: mobile: 07860 736611, tel: 01268 411189

Ifö bathroom and toilet parts, spares and replacements

All of the original bathroom and toilet parts on the development were manufactured by Ifö. In business since 1887, they produce plumbing fixtures of an extremely high standard. All of the products are engineered, designed, and manufactured in Sweden, guaranteeing the high quality and standard we associate with Scandinavia. Ifö is perhaps most well known for their low-flow, dual-flush toilets. Ifö has been working for the past thirty years on their toilet line, improving the technology for reducing water usage.

In the UK, Ifö toilets, sinks, baths and toilet seats are distributed by The Green Building Store because of the 'green' credentials of the Ifö range.

Contact details are:
Green Building Store
11 Huddersfield Road
Meltham, Holmfirth, HD9 4NJ
Phone: 01484 854898
Fax: 01484 854899
Contact person: Nell Griffiths 

The Ifö website can be found here:

Locksmith (24 hours)

Market, Lock & Safe
3 Manchester Road, London E14

Telephone: 020 7515 2121, mobile: 07831 370879 (24hr emergency)

Interphone Security Group

The door entry systems are maintained by Interphone Security Group (ISG).

Please contact David Whittle at Rendall and Rittner if you have a problem with the keyfobs or door entry systems..

Obtaining a Greenland Passage parking permit

To obtain a parking permit you contact David Whittle at Rendall & Rittner (, 020 7977 1892). Each residence is entitled to one residents permit and one visitors permit.

Permits are issued free of charge in January of each year and sent to the Greenland Passage addresses.

If you are a new owner then permits will be initially provided free. If you lose them there will be a charge of £25 for reissuing permits.
If you are renting then your landlord should provide them.

Southwark Council Parking

Should you get a parking ticket whilst parked on the private roads around Greenland Passage (the top part of Finland Street from the start of Royal Court around the top of Queen of Denmark Court and back to South Sea Street and the road which runs from South Sea Street around Princes Court to Greenland Pier) then please see

Southwark Council Noise Control Team

Do contact Southwark Council’s Noise Control Team if you are disturbed. They can be contacted on 020 7525 5777.

Marble tile cleaner

A kind resident has given us the contact details of a company which can provide a solution for cleaning your marble floor and walls tiles without damaging the surface. Thanks Nick (17QDC) for providing us more up to date information.

HG marble cement & lime film remover

One litre (enough for area of 40 to 50 m2) £12.45 including VAT and delivery
Five litres £41.95 including VAT and delivery

They are not sent through the postal system but are delivered by private carrier so, if ordering, please ensure HG Hagesan Ltd are guaranteed to find a recipient at the delivery address. Also, you can pay them over the phone (01206 795200) using a Visa card.

Nick from 17 Queen of Denmark Court has tried the stuff and it seems to work, though it may take several applications where limescale has built up . It appears to work by softening the limescale which, immediately after rinsing, can be wiped off with a cream cleaner.

They also do marble tile protector solution.

HG Hagesan UK
Unit 11 Grange Way Park Business Park
Whitehall Road Industrial Estate
Colchester Essex CO2 8HF

tel: 01206 795200 fax: 01206 795201

Website address:


© MMXV Greenland Passage (1996) Ltd. All rights reserved. This page last modified May 18, 2015
Please refer enquiries about this page to the Board of Greenland Passage (1996) Ltd.
Website designed by Dr Bob Muid