Do let the Managing Agents know if you are moving out of a building, and the details of the person who is replacing you. Advising the Managing Agents on contact details, should there be an emergency, is as important to you as it might be to them.

• The Managing Agents
• The Board of Greenland Passage (1996) Ltd
• Freeholder
• Police
• SCCI - Television
• Ifö bathroom and toilet parts, spares and replacements
• Locksmith (24hours)
• Entryphone systems and keyfobs
• Southwark Council Parking: if you get a parking ticket whilst parked on our private roads
• Southwark Council Noise Control Team
• Marble tile cleaner

In the event of an emergency or private work inside the apartments, the following contractors have provided satisfactory service in the past although neither Greenland Passage (1996) Limited not Rendall & Rittner Limited is in a position to guarantee work carried out by them.

• Emergency Callout Builder, Electrician & Plumber
• General Builder
• Plumber

Managing Agents (Rendall & Rittner Limited)

Maintenance Issues:
Matt Kirk
Email:matt.kirk@rendallandrittner.co.uk
Telephone: 07800 628902

In emergencies telephone: 020 7702 0701 or fax 020 7480 7999

Tony Sell (Greenland Passage Caretaker) mobile phone number 07974 825146

Do report any obvious faults or defects within the development: doors not closing, lights not operating, to the Managing Agents by email matt.kirk@rendallandrittner.co.uk or phone Tony Sell.

Insurance Claims or Building Insurance Details:
Hayley Emslie (020 7481 6790) or Gurjit Singh (020 7481 6786), Insurance Claims Assistants, on email: hayley.emslie@rendallandrittner.co.uk or gurjit.singh@rendallandrittner.co.uk

Queries in relation to the sale of your property or your remortgage:
Jeanette Jones (020 7481 6784) or Michelle Leah (020 7481 6755), Legal Team, on email:
jeanette.jones@rendallandrittner.co.ukor michelle.leah@rendallandrittner.co.uk

Queries on your service charge accounts or payments:
Ann Piper (020 7481 6751), Dhamy Sureshkumar (020 7481 6759) and Lanka Auguste (020 7481 6795), Accounts Department, on email: ann.piper@rendallandrittner.co.uk, dhamy.sureshkumar@rendallandrittner.co.uk or lanka.auguste@rendallandrittner.co.uk

Queries on your direct debit payments:
Sharon Francis (020 7481 6770), Accounts Department, on email: sharon.francis@rendallandrittner.co.uk

Rendall & Rittner Ltd., Gun Court, 70 Wapping Lane, London E1W 2RF.

Duncan Rendall
Email: DuncanR@rendallandrittner.co.uk

The current members of the Board of Greenland Passage (1996) Ltd. are:

The Company Secretary role is being provided by Rendall & Rittner Limited.

The registered office of Greenland Passage (1996) Limited is Gun Court, 70 Wapping Lane, London E1W 2RF. The Registered Company No. is 03183841.

You can email the Board here

It should be pointed out that all the Directors are unpaid volunteers who have day jobs and so sometimes we appear less responsive than we would like. If any of you would like to volunteer your assistance in the many issues that we have on the go at any one time - then a communication from you would be gratefully received.

The Freeholder

The freeholder is London & Suburban Property Co Limited and the Company Secretary is Alan Wolfson, ACA.

The freeholders agent is Estates & Management Limited and they can be reached at :

Euro House
131-133 Ballards Lane
London N3 1GR
Tel: 020 8349 1919 Fax: 020 8349 5548.

All enquiries regarding the Landlords matters must be directed to them.

The Police

• 24-Hour Emergency Services (Ambulance, Fire Brigade and Police): Always Dial 999
   
• Rotherhithe Police Station (Opening Hours 06:00-22:00) General Switch Board Tel:  020-7231-1212
   
• Rotherhithe Police Station (Opening Hours 06:00-22:00) Home Beat Officers Direct Tel (with Voice Mail): 020-7232-6836
   
• Rotherhithe Police Station : Inspector Mark Johnson / Sergeant Chris Scott Direct Tel (with Voice Mail): 020-7232-6812
   
• Southwark Police Station (24-Hours Full Service) General Switch Board Tel:  020-7378-1212
   
• Southwark Anti-Social Behaviour Unit General Switch Board Tel.: 020-7232-7001
   
• Crimestoppers Freephone: 0800-555-111  (For anonymous crime reporting in total confidence)

Emergency Callout Builder, Electrician & Plumber

24 Hour Emergency and General Plumber
Warren Hynes
Docklands Unique Plumbing
45 Bazely Street
London E14 0ES

Contact: mobile: 07831 161444, evenings: 0207 536 0444 no callout charge
 

Bestway Builders
Unit 2 The Gate House
Burrells Wharf, 242-262 Westferry Road
London E14 3AG

Contact: Mr Paul Jarman, mobile: 07860 584432, office: 020 7537 7011
 

Middleton Maintenance Services Limited
The London Centre
99 Queenland Road
London N7 7AG

24 Hour switchboard: 020 7700 7070

General Builder

Ewart Construction
Suite 5, Manor House, Heron Court
Cranes Farm Road, Basildon, Essex SS14 3DF

Contact: Mr John Simons, mobile: 07958 538360, tel/fax: 01268 523336

General Plumbers

Warren Hynes
Docklands Unique Plumbing
45 Bazely Street
London E14 0ES

Contact: mobile: 07831 161444, evenings: 0207 536 0444 no callout charge
 

Chris Smith
1, Dalmeny
Langdon Hills, Essex SS16 6DD

Contact: mobile: 07860 736611, tel: 01268 411189

SCCI International

SCC International Ltd are responsible for the provision, maintenance and servicing of the television system. 
In the event of a fault arising with your reception, you should contact SCC International by e-mail or telephone:

SCC International Ltd Service and Maintenance Department
Email: sccservice@scci.co.uk

01992-789-658 (Tel.No)
01992-822-763 (Fax)

There is also a general email which is: info@spectrumci.co.uk which automatically goes to everybody – so always worth adding this on.

tracie.williams@spectrumci.co.uk tel: 020 8760 5272 ddi

When reporting a fault, please copy your e-mail to us at matt.kirk@rendallandrittner.co.uk, marked "Greenland Passage TV" in the heading. We will then be able to monitor faults and ensure you receive the service you are entitled to.

If you want to receive SKY television you should also contact SCCI on the number above.

Ifö bathroom and toilet parts, spares and replacements

All of the original bathroom and toilet parts on the development were manufactured by Ifö. In business since 1887, they produce plumbing fixtures of an extremely high standard. All of the products are engineered, designed, and manufactured in Sweden, guaranteeing the high quality and standard we associate with Scandinavia. Ifö is perhaps most well known for their low-flow, dual-flush toilets. Ifö has been working for the past thirty years on their toilet line, improving the technology for reducing water usage.

In the UK, Ifö toilets, sinks, baths and toilet seats are distributed by The Green Building Store because of the 'green' credentials of the Ifö range.

Contact details are:
Green Building Store
11 Huddersfield Road
Meltham, Holmfirth, HD9 4NJ
Phone: 01484 854898
Fax: 01484 854899
E-mail: nell@greenbuildingstore.co.uk
Web: www.greenbuildingstore.co.uk
Contact person: Nell Griffiths 

The Ifö website can be found here:
http://www.ifosanitar.com/corp_local.aspx?id=5&epslanguage=EN

Locksmith (24 hours)

Market, Lock & Safe
3 Manchester Road, London E14

Telephone: 020 7515 2121, mobile: 07831 370879 (24hr emergency)

Interphone Security Group

Please contact ISG / Interphone Security Group if you have a problem with the keyfobs or door entry systems.http://www.interphone.co.uk/isg_personnel.html#maintenance 

Reception & General Enquiries - Switchboard - 020 8621 6000.

Southwark Council Parking

Should you get a parking ticket whilst parked on the private roads around Greenland Passage (the top part of Finland Street from the start of Royal Court around the top of Queen of Denmark Court and back to South Sea Street and the road which runs from South Sea Street around Princes Court to Greenland Pier) then please phone The Parking Shop and then fax them the parking ticket.

Between 9am and 6.30pm Monday to Saturday call the Parking Shop on 0844 800 2736 

Southwark Council Noise Control Team

Do contact Southwark Council’s Noise Control Team if you are disturbed. They can be contacted on 020 7525 5777.

Marble tile cleaner

A kind resident has given us the contact details of a company which can provide a solution for cleaning your marble floor and walls tiles without damaging the surface. Thanks Nick (17QDC) for providing us more up to date information.

HG marble cement & lime film remover

One litre (enough for area of 40 to 50 m2) £12.45 including VAT and delivery
Five litres £41.95 including VAT and delivery

They are not sent through the postal system but are delivered by private carrier so, if ordering, please ensure HG Hagesan Ltd are guaranteed to find a recipient at the delivery address. Also, you can pay them over the phone (01206 795200) using a Visa card.

Nick from 17 Queen of Denmark Court has tried the stuff and it seems to work, though it may take several applications where limescale has built up . It appears to work by softening the limescale which, immediately after rinsing, can be wiped off with a cream cleaner.

They also do marble tile protector solution.

HG Hagesan UK
Unit 11 Grange Way Park Business Park
Whitehall Road Industrial Estate
Colchester Essex CO2 8HF

tel: 01206 795200 fax: 01206 795201

Website address:
http://msds-hg.brainlane.com/uk/

© MMX Greenland Passage (1996) Ltd. All rights reserved. This page last modified July 7, 2010
Please refer enquiries about this page to the Board of Greenland Passage (1996) Ltd.